Nothing leaves this device.

Last updated 29 September 2026

Hele: Lullaby Music Box does not collect, store or transmit any personal information. There is no account, no analytics, no advertising, no tracking, no microphone or camera use and no location.

The optional engraving and your settings (riders, tune, wind length, Sleep mode, dimming) are stored on your device only and are removed when you delete the app. They are included in your iCloud device backup (on Android, your Google account’s device backup) if you have backups turned on; we never see them.

Purchases are handled by Apple through the App Store. We receive no name, email, card or address. Restore Purchases asks Apple, not us.

On Android, purchases are handled by Google through Google Play. We receive no name, email, card or address, and Restore purchases asks Google, not us.

The app makes no network requests of its own. The only connection is Apple’s StoreKit on iPhone and iPad, or Google Play Billing on Android, used when a parent buys or restores a pack.

Hele is published in the Kids category and follows Apple’s Kids rules, Google Play’s Families policy and COPPA. It has no social features, and the only links out of the app, to this page and to email us, sit behind the parents’ press and hold.

If you write to us from the Support page, we use your email only to reply and delete it afterwards. If you leave your email on the home page to hear about launch, it is stored by Netlify Forms and used for that one email only.

Questions

hello@hele.toys